TERMS AND CONDITIONS​

Welcome to BOYTOY

Thank you for supporting my handmade crafts and artwork. Please read these Terms and Conditions carefully before making a purchase. By accessing or using my website, you agree to be bound by the following terms. If you disagree with any part of these terms, please refrain from using this site.


1. General Information

BOYTOY is an independently run store based in New York City. All items are handmade by me, Christopher Dane Schelberg, and each piece has a unique character that reflects its handcrafted nature. Variations in color, texture, and design are part of the charm of my work and should be expected.


2. Products

All products listed on this website are handmade and may vary slightly from the photos displayed. Materials used include plastics, metals, and other substances. If you have specific sensitivities or concerns, please contact me before purchasing.


3. Pricing

Prices are listed in USD and are subject to change without notice. I strive to ensure that all pricing information on the website is accurate, but errors may occasionally occur. If I discover a pricing error, I will contact you to offer the option of reconfirming the order at the correct price or canceling it.


4. Payments

I accept payment via all major credit cards and a variety of cash apps. Payment must be completed before orders are processed. All transactions are secure and encrypted.


5. Shipping

Orders are shipped from New York City. Currently, I am learning and refining my shipping processes. Shipping costs will be calculated at checkout based on the destination, and I strive to provide accurate estimates. However, delays or additional costs may occur, especially for international orders.

  • Processing Time: Orders are typically processed within 2-3 business days. Please allow an extra 1-2 weeks for custom and backordered purchases.

  • Shipping Regions: I ship to the U.S. and select international locations.

  • Customs and Duties: International customers are responsible for any customs duties, taxes, or additional fees imposed by their country.


6. Returns and Refunds

Due to the handmade nature of my products, I do not accept returns or exchanges unless an item arrives damaged or defective.

  • Damaged or Defective Items: If your item arrives damaged or defective, please contact me within 7 days of delivery with photos and a description of the issue. I will work with you to resolve the matter.

  • Order Cancellations: Orders can be canceled within 24 hours of purchase. Once an order is processed, cancellations are no longer possible.


7. Intellectual Property

All content on this website, including product designs, images, and text, is the intellectual property of Christopher Dane Schelberg and may not be copied, reproduced, or used without permission.


8. Limitation of Liability

BOYTOY is not liable for any damages, including but not limited to, personal injury, allergic reactions, or property damage resulting from the use of my products. Customers are advised to handle all items with care and consult me if they have any concerns regarding materials or usage.


9. Privacy

Your personal information is handled with care and used solely for order processing and communication. I do not sell or share your information with third parties.


10. Governing Law

These terms are governed by the laws of the State of New York, United States. Any disputes will be resolved exclusively in the courts of New York.


11. Updates to Terms and Conditions

I reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on this page.

HANDMADE. FUNCTIONAL. ACCESSIBLE.

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